Technology Services

Technology Services

Integrated Technology Services (ITS) is a market leader in providing the highest quality technology services and solutions across Australia and New Zealand. Supporting major banks, financial institutions, retailers and small businesses to deliver the highest levels of uptime and reliability for critical equipment across their network.

ITS is a full integrator of self-service and automation solutions and can provide customised solutions that are specific for individual customer requirements.

Technology Services

(ITS) was acquired by Linfox Armaguard in 2004, to provide the most reliable and comprehensive end-to-end Technology solution in Australia. Recognised as the premier technical services provider in Australia, ITS is renowned for its exceptional customer service ethos and high-quality repairs and maintenance services across all manufacturer makes and models of self-service devices.

    ITS provide a comprehensive range of technology services and solutions including:
  • Original Equipment Manufacturer (OEM) and local customised self-service devices
  • OEM and local customised software solutions to support self-service strategies and enhance customer experience
  • Extensive supporting services of highly trained technical workforce (all Australian based): Repair centre specialised in mechanical and electromechanical equipment · National field services team, delivering fast response and restoration · 24/7 monitoring function for any self-service device · Customer service centre and helpdesk · Device assembly, staging and configuration · Device storage, transport, installation and commissioning.

We will work with you to develop and deliver innovative end-to-end technology solutions, maintenance, repair and support services from hardware, software, project management, health monitoring and maintenance for your devices.
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Repair and diagnostics

Our skilled technical team work in the field and our dedicated diagnostics centre to investigate and repairs complex electro-mechanical modules, printed circuit boards and componentry.

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Research and development

We think proactively to ensure your technology and self-devices keep working to their optimum performance. Any parts and modules we replace are returned to our repair and diagnostic centre for full investigation to ensure they are fit to be returned to service.

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Software test lab facilities

Our dedicated technology testing environment allows us to provide our customers with the best possible service.

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Field Maintenance and health monitoring

We provide high-quality, tailored end-to-end technology solutions for many major manufacturers, makes and models, along with comprehensive maintenance and refurbishment for mechanical and electromechanical equipment, from customer self-service devices through to complex robotics and automation technologies.

  • Available every day of the week, we have extensive national coverage servicing all locations across Australia and New Zealand.
  • Single point of contact for end-to-end equipment repair and maintenance that ensures your technology and network of devices are always working their best.
  • Our skilled technicians ensure the highest quality parts supply to keep your technology devices working and maintenance costs low.
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Repair and diagnostic centre

Our repair and diagnostic centre is a secure facility, equipped to handle work from the simplest repair job, through to the complete disassembly and refurbishment of a wide range of mechanical and electromechanical equipment.

  • With full capability for in-country repairs, ITS create significant value for manufacturers by avoiding the need to send complex repairs offshore.
  • The ITS repair centre is Quality Management System certified to ISO 9001:2015 standard.
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