Do we still think pivot is a dirty word?
The term ‘pivot’ has been bandied around ad nauseum in 2020, but to its credit the businesses who made structured changes to their operating models (i.e. pivoted), have been surviving and even thriving in the unpredictability of this year.
From March, we have witnessed ‘pivots’ and adjustments across all industries and sectors, including the revision of staff operations, curfew and staged closure constraints, along with dramatically improved cleaning protocols.
Restaurants with strictly no-reservations previously touted as only for the rich, famous or those prepared to queue have swiftly adapted to dine at home solutions and virtual cooking classes, while entire corporate teams are now working at home and operating via online meetings.
Driven by multiple government backed and groundswell campaigns to ‘shop, buy and stay local’, suburban business and strip-mall shopping across the country has also benefitted unexpectedly from the behavioral changes of customers now predominantly working from home, remotely or on shifts. Cafes and corner stores benefitting from the sudden influx in the catering needs of the no-longer daily city commuters, consumers staying local and going direct to their neighbourhood fruit and veggie stores, chemists, bakers, florists and butchers.
The increase in Aussies spending their money locally places small and medium businesses in the race to meet evolving mandatory COVID-19 business safety measures and look at improving the safety and security of their cash handling. As a necessity, businesses have focused on adopting new solutions to reduce time spent managing cash, processing takings, and especially today when every dollar counts, speeding up access to their cash.
As a uniquely simple technology solution, Armaguard Group’s Jeni has been proven to streamline cash handling for businesses, creating safe and efficient deposits by eliminating the need for business owners and staff to wait to accumulate a bankable amount, record and then carry their takings to a bank branch. Designed to offer stress-free deposits without ever having set foot outside your business, Jeni has enhanced and expediated the cash handling process for businesses right across Australia and New Zealand. Cutting down the time and risk associated with travelling to the nearest banking institution, Jeni also helps to alleviate the limitations posed by financial self-service centres, particularly around meeting opening hours and potential branch closures.
With Jeni, “all the customer has to do is fill a Jeni bag with cash, close the tamper-evident seal, and log the value via our secure online portal. The logged value can then be credited to the customer’s bank account that same business day without the need for the customer to visit the bank. It is that simple,” said Chris Pyke, Head of Group Solutions, Linfox Armaguard Group.
The bag is then safely stored until it is collected by Armaguard on a prearranged day and time that suits the customer. Customers can also order change to be delivered at the same time as the Jeni bags are collected. “We listened to customer feedback and the key points coming through were easier and safer cash depositing, and reduced costs. So that is what we focussed on. Jeni saves the customer time and money with an easier deposit preparation process and is safer because they don’t need to carry the cash to a bank branch. The flexibility Jeni offers also allows us to provide a tailored solution to suit individual customer needs – all at an affordable price point,” said Chris.
Can Jeni help point your business towards a perfect pivot? Contact us to find out more.