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Alleged CBA breach unrelated to Armaguard IDM hardware or software

Review confirms Armaguard and Diebold Nixdorf IDMs did not contribute to alleged CBA coding errors

AUSTRAC filed legal proceedings against CBA on Thursday 3 August, alleging that they are in breach of their Anti-Money Laundering and Counter-Terrorism Financing regulatory obligations.

As the supplier of the Diebold Nixdorf IDMs to CBA, we can assure our customers that the IDMs and associated software provided to CBA have not contributed to the alleged failures to report threshold transactions made through the IDMs. The alleged coding issue that has been raised in media reports is unrelated to the IDM hardware and software. We have full confidence in the integrity of the ATMs, IDMs and Smart Safes provided to our customers.

All of our ATMs, IDMs, Smart Safes and other hardware, including related software, are regularly monitored, serviced and updated by our expert team as part of a rigorous and thorough process.  We are confident our processes ensure our hardware and software operate at optimal efficiency and remain error-free.  

If you have any questions, or would like to discuss the issue in more detail, please don’t hesitate to contact us on 1300 785 258.

Gary Allen, Armaguard CEO