| ATM SERVICES
Armaguard provides an
End to End ATM service that creates the best value
for our customers by reducing the total cost of
ownership and increasing end-user satisfaction.
Armaguard's End to End ATM management extends from
the ATM hardware decision, through installation and
cash provision to monitoring, maintenance and
eventual replacement.
Measured by ATM availability, our aim is to provide
a superior total service that meets our customers’
requirements of having cash accessible anytime,
anywhere.
The experience of our
own people together with key strategic partnerships
has enabled Armaguard to be Australasia's only true
provider of a total ATM solution in the region.
Replenishment Services
Armaguard provides a secure cash replenishment
service. At our Currency Processing Centre , cash is
pre-packed into exchange cassettes and at the time
of replenishment, our qualified personnel replace
the cassettes in the ATM with the exchange
cassettes. The replenishment service includes
end-of-day settlement, replacement of consumables
and light cleaning.
The removed cassettes are returned to our Currency
Processing Centre where the cash is counted,
reconciled and deposited into a nominated bank
account. This service is provided for all types of
ATMs, from full function units through to the
smaller merchant ATMs.
Armaguard provides full accounting reconciliation
for ATMs, management of cardholder disputes, and
funding for ATMs, both for cash and hardware
Cash
Forecasting and Management
The Armaguard cash management system electronically
tracks individual ATM usage and analyses the trend
data. This information is used to establish optimum
restock frequency and restock levels to reduce costs
for the ATM owner. Through arrangements with partner
banks, Armaguard is able to provide a total funding
service for the ATM market
Hardware Supply
Armaguard can provide our customers with a solution
for rapid deployment of ATMs and software in an
industry where speed to market and reliability are
paramount. In association with
Wincor
Nixdorf Armaguard can supply superior ATM
hardware, software and monitoring.
Complete Line
Maintenance
Developed by Armaguard, Complete Line Maintenance
provides the only true total ATM maintenance package
available in Australia. Combining state-of-the-art
Call Centre Management systems with a skilled
Customer Service personnel and a nationwide network
of qualified technicians and guards, Armaguard has
reshaped the Australian ATM maintenance landscape.
Now, Armaguard provides a unique maintenance service
that reduces overall costs whilst improving ATM
availability and customer satisfaction.
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